Refund Policies
1) Non-Refundable Fees
All Registration, Application Fees and all Placement Fees are non-refundable, as well as all Health Insurance Policy purchases. Accommodation Fees will only be refunded with a four week notice.
2) Absence and Postponement
Students wishing to postpone their studies or take time off, may do so with a two week prior written notice. A $100.00 fee will be applied for the second such request. Students absent for more than one week, without notifying the school, will be removed from the class schedule and will have to re-enter the school.
3) Visa Refusal
Students who are denied or unable to obtain the proper documentation to enter and study at the school for which they are registered, are entitled to a full refund less all Non-Refundable Fees (as indicated above). Students MUST request for a refund in writing two weeks prior to the start of their course and or service(s) and produce proof of rejection from immigration authorities. Students failing to follow this procedure will only have the option for a refund under the Cancellations and/or Withdrawal section.
4) Applying through an Authorized Representative
Students enroled through an Authorized representative of the schools MUST request and obtain their refund directly from the representative’s office. Please note some representatives have their own refund policies, which may or may not be the same as the ones stated in this document.
5) Cancellation and/or Withdrawal
| Date of Withdrawal | Percentage of Tuition Refunded |
|---|---|
| 30 or more days prior to you starting date | 75% |
| 0 to 29 days prior to your starting date | 60% |
| After 0% to 10% of program completion | 50% |
| After 10% to 20% of program completion | 30% |
| After 20% or more of program completion | 0% |
6) Written Notice
All changes to your program must be submitted in writing to the school administration or directly to our Registrar’s office in Toronto. Above policies do not apply to Teacher Training or Junior Programs, which have their own refund and cancellation policies.
Withdrawal from the program
Students who wish to postpone or withdraw from a teacher training program must provide written notification and send the notice via e-mail, fax or in person to TESL Admissions or to the Head of Teacher Training. This refund schedule concerns tuition fees only, schedule B explains the refund policy for the material and registration fee. There are no exceptions to the refund policy.
Tuition Fees Refund Schedule
| Time Frame | Amount of Refund |
|---|---|
| Before the program begins | 20% withdraw fee applies |
| Before completing 50% of the program | Each day remaining in the course will be calculated and refunded ($86/day for full time and $57.33 for the part time program) + a 20% withdraw fee |
| After completion of 50% of the program | No refund |
Material Fees
If material fees have been paid by the student and if the student is able to bring back both the resource binder and the textbook in the same condition as it was given (no writing, no bent pages, clean) the material fees will be refunded.
Registration Fees
Registration fees are only refundable in the event that a course is cancelled by International House causing the student unable to take the program at another date. Under no other circumstance is the registration fee refunded.
Expulsion
In the case where a student is expelled as outlined in the International House policies, the student is entitled to the same refund policy schedule as listed above.
1) Non-Refundable Fees
The $350.00 Registration Fee is non-refundable.
2) Absence and Postponement
Students wishing to postpone their studies or take time off, may do so with a two week prior notice. A $100.00 fee will be applied for such requests and spaces for postponement are not guaranteed.
3) Rejection by Immigration Canada
Students unable to obtain a visa are entitled to a full refund less all Non-Refundable Fees. Students must request for a refund in writing 2 weeks prior to the start of their course and return the original Letter of Acceptance with a copy of the rejection letter issued by Immigration Canada to International House Sol Group as soon as possible. If IH Toronto is not notified at least two weeks before the starting date of the camp, then cancellation policies (section 5) will apply.
4) Applying through an IH Sol Group Representative
Students who enroll through an IH Toronto Authorized representative, must obtain their refund directly from the representative and comply with the representative's refund policies as well as IH Toronto’s.
5) Cancellation and/or Withdrawals
| Date of Written Notification | Percentage of Tuition Refunded |
|---|---|
| More than 30 days prior to the start date | 75% |
| Between 30 and 15 days prior to the start date | 50% |
| Less than 15 days before the start date | 0% |